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Ethics
Email Ethics & Etiquette Training
Email Ethics & Etiquette Training
Curriculum
1 Section
11 Lessons
10 Weeks
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MODULE OVERVIEW
11
1.0
THE ROLE OF EMAIL IN PROFESSIONAL COMMUNICATION
1.1
THE STRUCTURE OF A PROFESSIONAL EMAIL
1.2
THE STRUCTURE OF A PROFESSIONAL EMAIL
1.3
MAINTAINING PROFESSIONALISM IN EMAIL COMMUNICATION
1.4
PRIVACY, CONFIDENTIALITY, AND DATA SECURITY
1.5
ADVANCED EMAIL ETIQUETTE: DO’S AND DON’TS
1.6
HANDLING DIFFICULT SITUATIONS & MISCOMMUNICATION
1.7
EMAIL MANAGEMENT AND ORGANIZATION
1.8
PRACTICING ETHICAL COMMUNICATION
1.9
PRACTICING WHAT YOU’VE LEARNED: ROLE-PLAYING AND EXERCISES
1.10
CONCLUSION
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