Best Practices for Professional Communication
MODULE OVERVIEW
Welcome to the Email Ethics and Etiquette training module. As members of the robotics team, you are now using corporate email accounts to communicate with potential sponsors, industry professionals, and the broader community. This module will guide you on how to use email responsibly and professionally, ensuring that you represent your team and organization in the best possible way.
Curriculum
- 1 Section
- 11 Lessons
- 10 Weeks
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- MODULE OVERVIEW11
- 1.0THE ROLE OF EMAIL IN PROFESSIONAL COMMUNICATION
- 1.1THE STRUCTURE OF A PROFESSIONAL EMAIL
- 1.2THE STRUCTURE OF A PROFESSIONAL EMAIL
- 1.3MAINTAINING PROFESSIONALISM IN EMAIL COMMUNICATION
- 1.4PRIVACY, CONFIDENTIALITY, AND DATA SECURITY
- 1.5ADVANCED EMAIL ETIQUETTE: DO’S AND DON’TS
- 1.6HANDLING DIFFICULT SITUATIONS & MISCOMMUNICATION
- 1.7EMAIL MANAGEMENT AND ORGANIZATION
- 1.8PRACTICING ETHICAL COMMUNICATION
- 1.9PRACTICING WHAT YOU’VE LEARNED: ROLE-PLAYING AND EXERCISES
- 1.10CONCLUSION
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